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Evacuation Procedures
We take your safety seriously. As we are in a bushfire zone, the Serenity Gully management have multiple procedures in place to protect you and, if necessary, safely evacuate you in the event of fire.

FIRE SAFETY & EVACUATION PROCEDURES: You will find an evacuation map, directions to safety and procedures in the drawer on the long table in your tent. In the event of a fire alert, we will contact you by email, SMS and phone. The same information is below.

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ADVICE

If you receive a message from us with a Bushfire Advice, this means there is a Bushfire Advice for the Kangaroo Gully area. No need to be alarmed. There is no immediate threat. We will monitor the situation and stay in touch. Keep your phone charged and with you while you continue to enjoy your stay.
 

WA Emergency Services provides information through a number of different methods, but your surroundings could be your best information source. Stay alert to what is happening around you. If you believe you may be in danger, act immediately to stay safe, which means check the Bushfire Emergency Evacuation Plan located in the drawer of the long table in your tent, or you can jump below.

You will receive an SMS and phone call to ensure you are aware of the circumstances and advise you of any further information. 

You can also monitor the Bushfire circumstances by visiting Emergency Services at https://www.emergency.wa.gov.au/ or their Facebook Page https://www.facebook.com/dfeswa

If we haven't made contact yet, please call any of the following people. Bert and Jan are Bridgetown based.

  • Susan Randazzo 0431 478 183

  • Franco Randazzo 0407 421 923

  • LIsa Haffre 0427 504 278

WATCH & ACT

Should you receive a Watch & Act advice, please stay calm. This means there is a threat of fire now, but we are advising you well ahead of time so you can evacuate safely.
 

In order to protect your safety, unfortunately, we must ask you to pack your belongings and leave immediately. 

 

Please check the Bushfire Emergency Evacuation Plan in the drawer in the long table in your tent if you are uncertain of the evacuation procedures.
 

We will contact you by SMS and phone to ensure you are aware of the circumstances and support your departure.

You can monitor the Bushfire event by visiting Emergency Services at https://www.emergency.wa.gov.au/ or their Facebook Page https://www.facebook.com/dfeswa

If we haven't made contact yet by phone, please call any of the following people to advise us that you have left the property and are safe or that you require assistance.

  • Susan Randazzo 0431 478 183

  • Franco Randazzo 0407 421 923

  • LIsa Haffre 0427 504 278
     

If you have remaining nights on your stay which will now be unused, we will contact you in the future to arrange a replacement booking, credit or refund, depending on your circumstance.We are sorry for this inconvenience, but your safety is our only priority.

DISABILITY ASSISTANCE

At Serenity Gully, we prioritize the safety and well-being of all our guests, including those with disabilities. In our emergency evacuation procedures, we have implemented measures to ensure that individuals with disabilities are given the assistance and support during such situations.

 

Our trained staff members are prepared to provide guidance and help to guests with disabilities in the event of an evacuation, ensuring their safe and timely exit from the property. We understand that each guest's needs may vary, so we encourage guests with disabilities to inform us of any specific requirements or concerns they may have prior to their stay. By doing so, we can make appropriate arrangements and tailor our help to meet their individual needs, ensuring a safe and comfortable experience for everyone."

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Emergency Information

Fire

Police

Ambulance

000

Department

of Fire

Emergency Services

13 33 37

Emergency WA Warnings and incidents

www.emergency.wa.gov.au

State EmergencyService 

132 500

Mainroads WA Road closures
 

www.mainroads.wa.gov.au/UsingRoads/

138 138

Evacuation Plan

In the event you are asked to evacuate and you are uncertain of the route to drive to safety, please assemble at the muster area next to the front gate,  and wait. Someone will arrive within thirty minutes to guide you to safety. We will most likely have already made contact via phone to give you the most up to date information and advise you of the manager's travel time.

 

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Evacuating Yourself

If you are confident your travel direction is safe, then please travel to either of these off-site locations. We may advise you of a different destination depending on the bushfire's path. Please travel with caution as there may be emergency vehicles and other evacuees on the roads. 


If the way is clear, you may prefer to travel onward to your home or your next destination. If you have remaining nights on your stay which will now be unused, we will contact you in the future to arrange a replacement booking, credit or refund, depending on your circumstance.

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