About Serenity Gully | Award-Winning Luxury Glamping Owners | Bridgetown WA
Meet Susan and Franco Randazzo, the award-winning owners behind Western Australia's most celebrated luxury adult glamping experience. From a serendipitous discovery in Bridgetown's Southern Forests to creating WA's premier eco-luxury retreat, discover the story behind Serenity Gully's success as Silver Medal winners of the WA Tourism Awards.
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What started as a crazy dream became Western Australia's most talked-about luxury escape! When Susan and Franco Randazzo stumbled upon 478 acres of pristine wilderness near Bridgetown, they had no idea they were about to create something that would change the glamping game forever.
The Epic Property Hunt That Changed Everything
What began as a simple desire for a quiet weekender turned into an extraordinary journey for luxury glamping pioneers Susan and Franco Randazzo. A casual Google search about tents ignited a spark, transforming their plans into a quest for breathtaking Western Australian landscapes and a charming South West town, with a vision to create something truly unique in the world of premium adult accommodation.
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Eighteen months of weekend adventures, 20,000 kilometres of road trips, and thirty country properties that just didn't spark magic. Then, on a gravel back road near Bridgetown, everything changed. One roadside "For Sale" sign. One spectacular valley view. One moment of pure "this is it!" And suddenly, Susan and Franco weren't just buying land, they were claiming their piece of paradise in Western Australia's most stunning region in a town that most visitors had only ever "driven through and never stopped"
Building Something Nobody Had Seen Before
Forget basic camping! This was going to be revolutionary. Susan and Franco didn't just want luxury glamping; they wanted to create experiences that would make jaws drop and hearts connect. Stone bathtubs under the stars? Check. Fireplaces crackling while kangaroos graze outside your window? Absolutely. A Milky Way so brilliant it looks fake? Every single night.
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From Crazy Dream to Award-Winning Reality
The results? Mind-blowing! Serenity Gully didn't just succeed, it dominated. Silver medals at the WA Tourism Awards in their first year of operation, features in magazines and newspapers across Australia, and guests who travel from around the globe just to experience what Susan and Franco created. The secret? They didn't just build accommodation, instead they crafted magic that makes people plan their return visit before they've even left!
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Since opening, Serenity Gully has achieved remarkable recognition as Western Australia's premier adult glamping experience:
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World Luxury Travel Awards Winner 2025
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Silver Medal: WA Tourism Awards 2023
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Featured across Australia's leading travel publications
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Welcomed thousands of guests from across Australia and internationally
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Many guests returning again and again, along with 5 Star Google review ranking
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Why Bridgetown, Western Australia?
Bridgetown sealed the deal as the perfect location for their award-winning retreat. This historic South West town's rich heritage, cosy cafes, and proximity to Margaret River's world-class wineries, combined with nearby Manjimup's truffle hunting and gourmet experiences, made the decision simple. They'd found their haven in Western Australia's most beautiful region.
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The Next Chapter: Pushing Boundaries Again
But Susan and Franco aren't stopping there... they're about to unleash a trilogy of luxury that will redefine Serenity Gully coming December 2025!
The Djarraly launches as WA's only ultra-luxury architectural masterpiece. Think twin bathtubs (indoor AND outdoor), double showers, imported Italian tiles and custom built furnishings, and curated mini-bars that make five-star hotels jealous. This isn't just accommodation; it's a luxury experience that takes 4 hours just to clean because every detail is perfection!
The Wandju chalet brings forest-facing luxury with premium Italian furnishings and stylish kitchen for those who want elegance wrapped in nature's embrace, along with an outdoor stone bathtub and forest shower, along with double indoor showers.
And here's where it gets really exciting... The Dandjoo Room is their utlimate transformation! This boutique event space nestled in the forest looking out onto a stunning forest glade with floor-to-ceiling windows and soaring ceilings can morph from yoga sanctuary for 16 to intimate celebration space to corporate strategy powerhouse. With concertina doors opening to the forest, a fully equipped kitchen, and even a private wellness therapy room, it's not just an event space - it's where magic happens!
From 2-hour creative workshops to multi-day wellness escapes or immersive corporate retreats, Susan and Franco are creating experiences that don't just accommodate guests, they transform them. It's not expansion; it's evolution into a boutique accommodation/event experience nobody else in Western Australia has even dreamed of creating!​​
